As a
young boy I lived with my family in Cuba, where my father was
stationed. We lived in a village near the Guantanamo Bay Naval Base,
and I played with the neighborhood kids or fished off the back deck
of the house (when I wasn't in school).
I
have a vivid memory of a street vendor, wheeling a rickety cart down
the dirt streets each day selling oranges. To a young child's eyes,
these oranges were huge (so sweet you had to smile while eating
them), and the vendor would peel it for a buyer. He was full of fun,
jokes, and laughter as he made his way down the dusty street, clearly
enjoying life, his customers, and followers (us kids).
What
I remember most was him peeling the orange – he had an old kitchen
knife, sharpened so much that the cutting edge of the blade was
curved like a replica of Guantanamo Bay – but sharp as all get-out!
He
started at the top of the orange and create a single 'rope' of peel
precisely a quarter of an inch by a quarter of an inch – it would
cascade down in curlycues from the orange at almost blinding speed.
Perfect every time. One long peel every time. A peel-rope with ¼ x ¼
dimensions every time.
We
kids would follow him for a while, begging for the peel and playing
with it until we only had a handful of pieces left...and then we'd
beg for another one from the orange vendor.
As an
adult, I look back to that experience fondly, realizing that I was
seeing an artist
at work. He chose to spend his time enjoying those around him and
chose to create and meet the challenge of peeling the orange in a
distinctive and incredibly difficult way – drawing satisfaction
from his creation. I realize now that I was in the presence of a true
master – an artist creating a unique experience for the buyer
(or the kids following him around).
Illustrations
of the orange vendor at work today – the 'bagger' at the Costco
checkout who engineers a precisely packed cart.
I
think about the expressed desire by many in business and public
service to have the higher-ups create a challenging and rewarding
role for them – and wonder if the manuals, regulations, and
procedures we've put in place have extinguished the 'artist' in each
of us?
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