Initially,
open source was an approach to developing software among coders,
which was like Spanky,
Darla, and the Our Gang kids “puttin' on a show.” Everyone
contributed what they had (sharing resources) and did what they knew
(collaborate) – and the show was always a success.
The
open
source approach is a philosophy, a culture, a means of tapping
the doer's knowledge and experience without the complication of
burdensome overhead.
It
can be as simple as taking the path of helping a chronically
tardy employee discover the effect of his lateness on coworkers,
then giving him an alarm clock to acknowledge the commitment of being
there on time.
In
this environment, an audiophile can develop a hobby of finding old
high-end equipment into a viable
business by working with a warehouser and an eBay seller – a
3-person collaboration which is a poster child for the Makers
Economy.
As
agencies move further into government
as a platform (GAAP) with information and answers easily
available on-line, and reliable channels for filing required
documents, the experienced 'live person' is available to work with
the smaller percentage of unusual cases instead of reading to the
general caller from the regs and procedures.
Open
source leadership is recognizing the value of the knowledge and
experience which resides throughout the organization and finding ways
of applying it to get results.
The
New
Normal is the resulting change from traditional methods to
address issues brought about by open source thinking. It's like
having the doers and managers smiling at a problem and saying in
unison “We've got an app for that!”
Business
as usual is unusual –
are you evolving or just waiting for it to return to normal?
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